Does Victoria's Secret offer free returns? What's their exchange policy?

What's Victoria's Secret returns and exchanges policy? Can you return in-store? How many days do you have to return items to Victoria's Secret for a full refund? Do I need a receipt to return my item to Victoria's Secret? Do items need to be in new condition?
Returns & exchanges policies rating: 4.5 - 2 ratings

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Yes, Victoria's Secret does offer free returns & exchanges.
Knoji Staff
138
Posted Aug 15, 2018

Yes, Victoria's Secret does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at victoriassecret.com.

Shopping tip: (December 15, 2018): Use promo code VSGIFT30 to save 30% off at victoriassecret.com — redeem it here. You can also view more Victoria's Secret promo codes.

As of Saturday, Amazon.com is also offering 40% off Victoria's Secret items on their website.

Update: we've found 73 more lingerie stores that currently offer free returns & exchanges and 2,099 fashion stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.

This user rated Victoria's Secret's returns & exchanges policies: 5.0
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Amy Russell
6
Posted May 4, 2013

Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.

This user rated Victoria's Secret's returns & exchanges policies: 4.0
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Rated 4.3 - 47 reviews

About Victoria's Secret

Victoria's Secret is a major lingerie company operating the e-commerce site victoriassecret.com. Victoria's Secret sells its products and services in the lingerie vertical, offering discounts and promo codes to its customers infrequently. Victoria's Secret is very well-regarded among shoppers on Knoji, with 47 ratings and an average rating of 4.3 stars. Victoria's Secret scores very highly compared to other brands in the lingerie industry, providing 23 e-commerce features to better serve its customers.

Victoria's Secret's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Victoria's Secret offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Victoria's Secret offers free shipping on all qualifying orders. Get free delivery on your order from Victoria's Secret, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Victoria's Secret offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Victoria's Secret may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Victoria's Secret accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Victoria's Secret may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Victoria's Secret may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Victoria's Secret supports a promo code box on their website. Check the Victoria's Secret promo codes page for the latest coupon codes from Victoria's Secret. Read full answer >>
Sales:
Yes
Victoria's Secret runs a clearance and promotions page on their website. Check the official Victoria's Secret sales page for the latest discounted prices and sales directly from Victoria's Secret Read full answer >>
Black Friday Ad:
Yes
Victoria's Secret offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Victoria's Secret may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Victoria's Secret may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Victoria's Secret offers their own coupons and promotions page on their website. Check the official Victoria's Secret coupons page for the latest offers directly from Victoria's Secret Read full answer >>
Student Discounts:
Yes
Victoria's Secret runs a student discount program for current students. Save up to 40% on Victoria's Secret through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that Victoria's Secret may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Yes
Victoria's Secret offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at victoriassecret.com. See program details on their birthday discounts page. Read full answer >>
Price Matching:
Maybe
It appears that Victoria's Secret may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Victoria's Secret may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Victoria's Secret may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Victoria's Secret offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Victoria's Secret offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Victoria's Secret offers gift cards and discounted gift cards during special promotional events. Find gift cards for Victoria's Secret. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Yes
Victoria's Secret offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that Victoria's Secret may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Victoria's Secret may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Victoria's Secret may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Victoria's Secret may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Victoria's Secret may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Victoria's Secret may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Victoria's Secret offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Victoria's Secret may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that Victoria's Secret may not offer affiliate programs currently. Read full answer >>
View all features